Any personal information provided to or to be gathered by Sportology is controlled by Sportology, 144 Boldmere Road, Boldmere, Sutton Coldfield, West Midlands, B73 5UD
Any information we learn from customers helps us personalise and continually improve the shopping experience at our site. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and sometimes promotional offers, update our records and generally maintain your accounts with us, display content such as customer reviews and recommend merchandise that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Information about our customers is a vital part of our business and we do not sell it to others. Sportology shares customer information only as described below.
Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include maintaining our EPOS and website, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links) and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act and from 25 May 2018 the EU General Data Protection Regulation.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
Sportology gives you access to a broad range of information about your account and your interactions with Sportology for the limited purpose of viewing and, in certain cases, updating that information. Click here to see some examples. This list will change as our website evolves.
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Sportology features as your My Account area
You can add or update certain information on pages. When you update information, we may keep a copy of the previous version for our records.
If you do not want to receive e-mail or other mail from us, please adjust your Email Preferences. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Sportology Online and orders placed with Sportology and it is your responsibility to review them for changes.)
If you have any concern about privacy at Sportology, please e-mail us a thorough description and we will try to resolve the issue for you.
Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us
You provide most such information when you search, buy, post, participate in a contest or questionnaire or communicate with customer service. For example, you provide information when you: search for a product; place an order through Sportology Online provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or you communicate with us by phone, e-mail or otherwise; complete a questionnaire or a contest entry form; provide and rate Reviews. As a result of those actions, you might supply us with such information as: your name; address and phone number; credit card information; people to whom purchases have been shipped (including addresses and phone numbers); content of reviews and e-mails to us; the personal description in your My Account area; and financial information.
Information from Other Sources
Examples of information we receive from other sources include: updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information; search results and links, including paid listings (such as Sponsored Links from Yahoo and Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
Examples of information you can access easily at Sportology Online include: up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences and address book); payment settings (including credit-card information); e-mail notification settings (including Alerts, Delivers and newsletters); recommendations (including recent product-view history, prior-order history and Favourites); your My Account area (including your product reviews, requests and recommendations, your personal profile).